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Call 507-280-8000 or toll free 1-877-292-6474 | 3551 Commercial Drive SW | Rochester, MN 55902
Order Process 2016-12-02T12:45:55+00:00

Order Process

Each piece is made to order. We will give you estimates of the furniture completion date, however, we do not guarantee furniture delivery dates. We will do everything to get your order in a timely manner.Please remember that our furniture is a treasured heirloom. We think you’ll agree our furniture is worth the wait!

For local orders the time frame is typically 10 – 12 weeks.

For non-local customers it typically takes 12 – 16 weeks.

Order status may be checked by e-mailing us at michelle@deutschfurniturehaus.com or by phone at 507.280.8000 or toll free 1.877.292.6474.

Forms of Payment

We accept Visa, MasterCard, Discover & American Express for purchases in the store, and over the phone. Additionally, we accept cash and checks in-person in our store. If paying by check, orders will not be processed until the check clears.

Return check policy: Any checks that are returned to us for insufficient funds will be accessed an additional $35.00 service fee.

We require a deposit of 50% to start the order. The remaining 50% is due prior to delivery or pick-up.

Cancellation/Order Changes

From the time of the original order you have 72 hours to cancel (with a full refund) or make changes to your order. We will try to make changes after 72 hours; however, we cannot guarantee the changes will be implemented. You may contact us via email at michelle@deutschfurniturehaus.com or call 507.280.8000 or toll free 1.877.292.6474.